Peter Hay

Peter Hay, Strategic Director of Adults and Communities, Birmingham City Council, discusses the Chartered Institute of Housing (CIH) summit on Delivering housing, health and care outcomes -highlighting the innovation and transformation in Birmingham.

My remit at the CIH Delivering housing, health and care outcomes summit in Manchester was to talk about innovative partnerships with the private sector. It was a discussion which commenced with a slide that I believe aptly illustrated the severity of the cuts and the seven year squeeze on public spending, leading to what is unprecedented austerity. I then set about explaining how Birmingham City Council’s focus on innovation and collaboration was providing a solid foundation for the council to transform its way out of this momentous situation. Following our Green Paper on adult social care and facing cuts of £75m to our care budget, as documented in Birmingham Mail, it is quite clear that we cannot be the same council moving forward… We cannot be the same directorate. We cannot have the same thinking… It cannot be the same old, same old…

It is important to note that there are key areas around prediction, prevention and home care services that can reduce pressures. Yet significant is the challenge of meeting people’s needs while taking an eligibility approach to care and support, which, given the implications of the Care Bill, needs careful thought. In addition, individuals who buy their own care must not be ignored, given that just under half of those receiving older people’s care are purchasing their own care. Part of Birmingham’s preventative approach to the challenge relates to how the council models and tracks its spend across reablement, direct prevention, third sector outcomes and telecare in order to build up preventative capacity. There is also the need for providing support information, which includes online community resources like My Care. My Care is one of the few online market places where citizens can purchase support, including telecare, and it is now visited by around 5,000 people a month.

Obviously, part of our solution to meeting people’s needs with less resource is the Birmingham Telecare Service, which is run in partnership with Tunstall. Here we are on track with our plans to scale up telecare provision to support 27,000 eligible citizens. This is showing quite conclusively that spending money differently is meeting needs in a different way for more people with less resource. Indeed, Birmingham’s transformation is about achieving our vision of reaching a win-win situation with regards to investing in prevention and advanced thinking across housing, health and care to deliver outcomes that maximise people’s wellbeing while minimising the cost to the state.

Visit Birmingham Telecare Service for more information.

You can also watch this film by Good Governance Institute which profiles Jean, Louis, Gerald and Zulfar, who all use the Birmingham Telecare Service.

Read the report Delivering housing, health and care outcomes

Tunstall will be attending the CIH Annual South West Conference from 2-4 April at Palace Hotel, Torquay