Birmingham Telecare Service

Birmingham Telecare Service partners with The Silver Line

Andy Peterson, Head of Strategic Propositions at Tunstall, talks about a new partnership that could make a big difference to the lives of people who use telecare services in Birmingham.

This week will see the start of an exciting pilot programme very close to my heart, one which could make a big difference to the lives of the recipients.

It was over a year ago that I sent off a speculative email to The Silver Line asking for an introductory chat, […]

By |March 24th, 2015|News|0 Comments

Birmingham Business Charter for Social Responsibility


Aimee Hannon, Tunstall’s Project Manager for Birmingham Telecare Service tells us about Birmingham Business Charter for Social Responsibility.

There has been much excitement in Tunstall’s Birmingham office recently as we discovered we were successful in becoming a signatory to the Birmingham Business Charter for Social Responsibility. The Charter is a set of guiding principles Birmingham City Council (BCC) follows, and which it invites its suppliers to also adopt.

The aim is to […]

By |January 9th, 2015|News|0 Comments

Moving Forward Together in Birmingham


Sue O’ Connor, our Consultancy and Training Services Lead (pictured above, second left), writes about attending Birmingham Opportunities Fair.

This week members of our telehealthcare team had the pleasure of joining the fourth annual Birmingham Opportunities Fair, which is a part of Birmingham City Council’s services to Adult Social Care. The Moving Forward Together Opportunities Fair is a fantastic two-day event that is all about increasing choice, control and independence for local […]

By |October 2nd, 2014|News|1 Comment

Achieving transformation through innovation

Peter Hay

Peter Hay, Strategic Director of Adults and Communities, Birmingham City Council, discusses the Chartered Institute of Housing (CIH) summit on Delivering housing, health and care outcomes -highlighting the innovation and transformation in Birmingham.

My remit at the CIH Delivering housing, health and care outcomes summit in Manchester was to talk about innovative partnerships with the private sector. It was a discussion which commenced with […]

By |January 15th, 2014|Features|1 Comment

Birmingham City Councillor praises telecare on BBC West Midlands

Councillor Steve Bedser, Cabinet Member for Health and Wellbeing at Birmingham City Council was interviewed on the Pete Morgan Breakfast Show recently for BBC West Midlands to discuss the ways in which the council is reducing the number of people going into residential homes.

Tunstall has been working with Birmingham City Council to deliver a large-scale, city-wide telecare service, which is believed to be the first of its kind in the UK. The

Birmingham Telecare Service celebrates first anniversary

Birmingham City Council has celebrated the first anniversary of its joint city-wide telecare service, which has so far benefited 7,000 people across the city. The Birmingham Telecare Service, which aims to support 27,000 people by 2015, enables residents with a wide range of support-needs to remain living independently in their own homes.

To celebrate the first anniversary, the Birmingham Telecare Service hosted an event in partnership with Birmingham City Council, […]

By |May 23rd, 2013|News|0 Comments

Quality counts for Birmingham City Council’s telecare service

The Good Governance Institute (GGI) is working with Birmingham City Council (BCC) to develop a pioneering programme, centred on the needs of service users from the Birmingham Telecare Service. The GGI report, ‘Birmingham Telecare Service: Establishing an independent quality assurance process’ documents in full the first stage of this work, and the framework for the ongoing programme.

Birmingham City Council partnered with Tunstall to roll out a large-scale, city-wide telecare service, which is the first of its kind in the […]

By |February 27th, 2013|News|0 Comments