Birmingham-Telecare

Aimee Hannon, Tunstall’s Project Manager for Birmingham Telecare Service tells us about Birmingham Business Charter for Social Responsibility.

There has been much excitement in Tunstall’s Birmingham office recently as we discovered we were successful in becoming a signatory to the Birmingham Business Charter for Social Responsibility. The Charter is a set of guiding principles Birmingham City Council (BCC) follows, and which it invites its suppliers to also adopt.

The aim is to ensure that companies doing business in Birmingham are contributing to the area economically, socially and environmentally.

We had to submit an in depth document describing how Tunstall and the Birmingham Telecare Service were delivering against six criteria:

  • Local Employment
  • Buy Birmingham First
  • Partners in Communities
  • Good Employer
  • Green and Sustainable
  • Ethical Procurement

Our statement gave details on how Tunstall has committed to using local labour wherever possible, making sure 100% of vacancies are advertised locally, in addition to our more general policies of fair recruitment and paying a living wage.

We’re also taking part in the CIPD Future of Work programme, where we will partner with a local school and help students by providing work experience placements and supporting them with job seeking skills.

As well as recruiting locally we also explained how Tunstall purchases locally and ethically, choosing local suppliers whenever we can and adhering to our policies regarding integrity and ethical conduct. Our response also demonstrated our environmentally responsible approach, reducing our carbon footprint year on year and continuing to meet the internationally recognised ISO 14001:2004 Environmental Management standard

I live in Birmingham as well as work here (all of the members of the Birmingham Telecare Service were recruited locally) so it was particularly important to me to see that the company I work for can demonstrate that it is putting back into my community.

I’ve been working out of Tunstall’s Birmingham office since March 2012, and in that time I’ve seen how telecare is benefitting the growing number of people using it in the city ; almost 12,000 so far. Becoming accredited to the Charter demonstrates how closely Tunstall and BCC are working together to achieve shared aims.

There’s more to do; as project manager I am involved with a number of new projects including introducing telehealth, working with The Silver Line on a reassurance initiative and exploring how we can use telecare to support people with learning disabilities.

This achievement recognises how Tunstall is making a positive difference in my home town and that’s something I am immensely proud of!

Find out more about the Charter